Shipping Protection
Shipping Protection
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Installment Payment
We support multiple installment payment options, including Klarna, PayPal, Visa, Mastercard, American Express, and Discover. Click to learn more.
For more information about installment plans, please contact us at support@teswaybike.com.
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2-Year Warranty
We offer a 2-year warranty for peace of mind. Ride with confidence knowing your e-bike is protected against manufacturing defects and quality issues.Please click if anything goes wrong.
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Shipping Protection
Protects packages against loss, theft or damage during transit. Learn More
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Shipping Information
After you place your order, TESWAY warehouse will arrange to dispatch ebikes and accessories the next day via TRUCKING/GEL for EU countries. The typicalshipping time is 3-7 business days. If you do not receive your package within this time frame, please contact us at support@teswaybike.com.