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After you place your order, TESWAY warehouse will arrange to dispatch ebikes and accessories the next day via TRUCKING/DB for EU countries. The typical shipping time is 5-7 business days. If you do not receive your package within this time frame, please contact us at support@teswaybike.com.

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X7PRO Both pure electric and pedal assist modes have a maximum speed of 31Mph. There are 5 adjustable levels, so riders can find the right speed for their needs and switch between pure electric and pedal assist modes without changing the gear.

Larger SUVs, pick-up trucks, and RVs can accommodate the X7PRO, but it may not fit in regular sedans. For a single person, it requires significant effort to load it into the trunk. after folding the bike, the handlebars remain in an unfolded position. However, folding makes it easier to transport for outdoor riding.

Yes, it has a cruise control function. In pure electric mode, holding the throttle at a constant speed for more than 8 seconds activates cruise control. To exit cruise control, you can either brake, twist the throttle, or pedal.

Yes, both are easy to remove. Some customers may prefer to remove them when they don't need the rear seat, or when installing cargo baskets or bags.

Yes, the battery is easily removable and comes with a handle for easy carrying. You can charge it at home or while still on the bike. TESWAY's battery and charger have overcharge protection, but it's advised not to charge unattended for long periods or overnight.

The rear seat can carry an adult weighing up to 75kg. The design includes a rear backrest and footrests for passenger safety and comfort. The rear suspension provides a smooth ride, making it ideal for carrying children or a partner. However, adding a passenger reduces the bike's range and climbing ability due to the increased weight.

Flip-up seats tend to loosen and create noise during riding. They also wear out over time. To provide a better riding experience and longer service life, TESWAY uses a non-flip-up seat. You can easily remove the entire seat post to access and remove the battery.

The ebikes is highly versatile. Both front and rear baskets can be installed, and the rear seat can carry a cargo bag or trailer. It can be used for delivery (parcels, newspapers, takeout, small goods), school runs, outdoor activities with kids, camping, mountain climbing, beach rides, fishing, and hunting. The X7PRO can enrich your life by meeting various usage needs.

The X7PRO features a wide, thick seat with built-in shock absorption, specifically designed for long rides. This makes it comfortable for extended rides without discomfort.

Although it has waterproof features, riding in seawater is not recommended due to its corrosive nature. Clean the bike immediately with fresh water if it comes into contact with seawater.

The ebikes is suitable for urban roads, outdoor highways, gravel roads, mountain paths, beaches, grasslands, and snowfields. Its 4.0 fat tires, 1200W motor power, and front and rear suspension make it adaptable to nearly all terrains. However, it is not designed for downhill mountain biking or extreme off-road jumps. Please avoid using it in hazardous riding conditions.